Account Activation and PIN setup

ACTIVATING YOUR MOBILE BANKING ACCOUNT.

Once registered, you will receive an SMS from AMREF SACCO with your Start PIN. Follow these steps to complete the setup:

  1. Dial *816# on your phone.
  2. You will be prompted to enter your PIN. Use the Start PIN sent to you in the SMS.
  3. You will be asked to accept the AMREF SACCO privacy policy. Respond by pressing 1.
  4. A series of Know Your Customer (KYC) questions will be presented to verify your identity.
  5. When prompted for your Date of Birth, enter it in the format YYYY-MM-DD (e.g., for January 1, 1991, enter 1991-01-01, using hyphens).
  6. Enter your ID number when prompted.
  7. Once you have successfully set your PIN, you can log in by responding with 00 or by dialing *816#.

DOWNLOADING AND ACTIVATING THE MOBILE APP 

  1. To access the mobile app:
  2. Download the AMREF SACCO app from the Google Play Store: https://bit.ly/3YikcSc
  3. After completing Step B, dial *816#, select My Account, and choose Mobile App > Activate Mobile App.
  4. A 6-digit activation code will be sent to your phone.
  5. If you haven’t already, install the AMREF SACCO app via https://bit.ly/3YikcSc
  6. Open the app and log in using your phone number and the PIN you set earlier.
  7. You will be prompted to activate the mobile app. Enter the 6-digit activation code received via SMS to complete the activation.
anne

Anne Wanjiku

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